Privacy Policy

Lineara ("we", "us", "our") is committed to handling your personal information carefully and transparently. This policy describes what personal data we collect, why we collect it, how we use it, and what rights you have in relation to it.

Our registered place of business is: 28 Klang Mueang Road, Nai Mueang, Khon Kaen 40000, Thailand. For data-related enquiries, please contact us at [email protected].

1. Data We Collect

We collect personal data in the following ways:

• Contact form submissions: name, email address, phone number (optional), and any message content you include.
• Programme registration: name, email, phone number, and any accessibility or logistical information you share with us.
• Website analytics: anonymised usage data such as pages visited, browser type, and session duration, collected via cookies (see Section 5).

We do not collect sensitive personal data (such as financial account details or identification documents) through this website.

2. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: when you submit our contact form or register for a programme, you are giving consent for us to contact you in relation to your enquiry.
• Legitimate interests: for analytics purposes, to understand how our website is used and to improve our services.
• Contract performance: when you register for a paid programme, processing your contact details is necessary to deliver the service you have requested.

3. How We Use Your Data

• To respond to your enquiry or question
• To manage your programme registration and send preparatory materials
• To send post-session follow-up communications where you have registered for a programme
• To improve our website and workshop content, using anonymised analytics data

We do not use your personal data for marketing communications without your explicit consent. We do not sell or share your data with third parties for commercial purposes.

4. Data Retention

We retain contact form data for 12 months from the date of submission. Programme registration data is retained for 3 years from the date of the programme, for administrative and follow-up purposes. Analytics data is retained for up to 26 months, in line with standard analytics platform defaults.

5. Cookies

This website uses cookies to improve your experience and to collect anonymised usage statistics. We use essential cookies (which cannot be disabled) for basic site functionality, and optional analytics cookies, which you can accept or decline via our cookie banner. For full details, please see our Cookie Policy.

6. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our website uses HTTPS. Access to personal data is limited to staff members who need it to carry out their role. In the event of a data breach that affects your rights and freedoms, we will notify you and any relevant authorities as required under applicable law.

7. Third-Party Services

Our website may use third-party services including web analytics platforms. These services may collect anonymised data through cookies. We do not control the privacy practices of third-party services and recommend reviewing their respective privacy policies.

8. Your Rights

Under the Thailand Personal Data Protection Act (PDPA) and applicable data protection principles, you have the following rights:

• Right to access: request a copy of the personal data we hold about you
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your personal data, subject to legal and contractual obligations
• Right to object: object to processing based on legitimate interests
• Right to withdraw consent: withdraw consent at any time, where processing is based on consent
• Right to data portability: receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. External Links

Our website and learning materials may contain links to external websites and official government resources. We are not responsible for the privacy practices of those sites. We encourage you to review their policies when you visit them.

10. Children

Our services are directed at adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted personal data to us, please contact us at [email protected] so we can remove it.

11. Policy Updates

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of our website after a policy change indicates acceptance of the updated terms.

12. Contact

For any questions or requests related to this policy, please reach us at:

• Email: [email protected]
• Address: 28 Klang Mueang Road, Nai Mueang, Khon Kaen 40000, Thailand
• Phone: +66 43 870 2915